Refund Policy
We have a 30-day return policy for online purchases only.
To be eligible for a return, items must be unused, unworn, in their original condition, with tags (if applicable), and in the original packaging. Proof of purchase or receipt is required.
To request a return, please contact us before sending any item back.
Customers are responsible for all return shipping costs. Original shipping charges are non-refundable, including orders that qualified for free shipping promotions. We do not provide prepaid return labels for returns or exchanges.
Due to the natural and unique nature of crystals, stones, minerals, and handmade items, variations in color, shape, size, texture, and inclusions are normal and are not considered defects.
Items that arrive damaged must be reported within 48 hours of delivery and include photos of both the item and packaging.
We reserve the right to refuse returns that show signs of use, damage, alteration, or that are returned outside of the approved return window.
In-store purchases are final sale.